The challenge of maintaining service levels at an affordable cost requires a solution that can factor in all the unique characteristics of aviation service, including an unpredictable demand history that has little value in predicting future service parts requirements and a mobile asset base that makes it unprofitable to keep all the parts needed for scheduled and unscheduled maintenance throughout the service network.

Traditional supply chain planning systems cannot effectively manage these aspects of aviation service. As a result, most aviation service providers have had to modify inadequate systems or develop their own. Servigistics solutions help them all provide exceptional service at the lowest possible cost. Our solutions use probabilistic forecasting, which provides better predictive value than historical trends for low failure rates, enabling planners to factor reverse logistics and workforce management into service planning and execution.

Additionally, our solutions support parts pooling and transshipment to reduce inventory levels. Our Web-based collaborative planning tool allows planners in field locations to fine-tune central planning projections by incorporating specific needs, conditions, and inventory status at each point of service.